Our
service technicians are trained to service most makes of commercial
refrigeration equipment. We specialize in servicing Manitowoc,
Scotsman and Hoshizaki ice machines; True and Master-Bilt refrigerators;
and most models of walk-in
refrigerators and freezers. We also service fountain drink systems
for convenience stores and restaurants.
We service ice makers
and commercial refrigerators and freezers in Hunt, Collin, Hopkins,
Rains, Kaufman, Rockwall and Dallas Counties in Northeast Texas.
For
more information, please call us at 903-455-1798.
Our
Service Staff
Our
Senior Service Technician is Roger McCracken. Roger recently
relocated to the Greenville area from Azle, Texas, and has
over 22 years experience in commercial refrigeration. Roger’s
extensive experience ranges from large grocery store rack systems
to small under counter food service refrigeration
systems and all types of ice makers; this makes him an asset to
Horton Commercial Refrigeration, Inc.
Pam
Freeman is our Service Manager/Bookkeeper. Pam was a Corporate and
Association Meeting Planner for 12 years before moving from Dallas
to Greenville. She worked for Meeting Professionals International
and Parker College of Chiropractic where she traveled extensively
planning Corporate and Association conferences and conventions. She
has an accounting background with an emphasis on customer service
in every position she has held. She has been a member of ASAE, NAFE
and MPI. She is in charge of the service calls and dispatching of
our service technicians. She can help with any questions that you
may have in regards to your account.
Just want to express a sincere THANK YOU to James, David and their Crews for a job well done at Austin
Elementary and Coppell Middle School East today. They started pulling out the old equipment yesterday and informed
me they would be finished with the new installation by Tuesday evening.They could have not been more correct! After
checking the temps at 8:20 PM, both coolers are satisfied and the freezers are approaching 0 degrees and on there way
lower. Great Job Guy's!!!!
On a personal note, I had scheduled this Wednesday off for vacation, but my boss informed me that I could take
that day only if the installation was complete. Otherwise, I would have to report to work to open the kitchens and mechanical
rooms to finish the job. Thanks to your crew, the job is complete and I get the day off! Kudos to your team!
In closing, if any of your customers need a reference, do not hesitate to have them call me on my cell phone at
***.***.****. These men are the greatest to work with and conduct themselves in a professional manor. I will assure
them they are in good hands, men of their words and a great asset to your company!
Merry Christmas to each and all of you, especially to James, David and the Crew..........
Randy Miller
Lead/ Kitchen Tech
Coppell ISD